Heaven Solutions (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit heavensolutions.com (“Website”).
By using our Website, you consent to the practices described in this Policy.
1. About Heaven Solutions
Heaven Solutions is a technology company focused on driving innovation in healthcare through software development. We believe in growth with purpose-driven by excellence and rooted in trust.
2. Information We Collect
We collect information in the following ways:
2.1. Information You Provide to Us
Contact Forms:
When you submit a contact form, we may collect:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Message or inquiry details
Newsletter Subscription:
When subscribing to our newsletter, we may collect:
- Email address
- Name (optional)
This information is provided by you voluntarily.
2.2. Information Collected Automatically (Analytics & Cookies)
We use Google Analytics and Google Search Console to analyze website performance, user behavior, and traffic sources.
Automatically collected data may include:
- IP address (anonymized where possible)
- Device type, operating system, and browser
- Pages visited and time spent on each page
- Referring websites
- General geographic location (non-precise)
- Click behavior and site interactions
These tools may use cookies and similar tracking technologies. You can manage cookies through your browser settings or opt out where required by law.
3. How We Use Your Information
We use collected data for the following purposes:
- To respond to your inquiries submitted through contact forms
- To provide newsletters and updates if you subscribe
- To improve Website functionality and user experience
- To analyze traffic and performance using analytics tools
- To optimize our marketing and content strategy
- To maintain security and detect potential threats
- To comply with legal obligations
We do not sell, trade, or rent your personal data.
4. Legal Bases for Processing (For GDPR Regions)
If you are based in the European Union or jurisdictions requiring legal bases, we process personal data under:
- Consent – for newsletter subscriptions, marketing communications, and cookie usage
- Legitimate interest – for analytics, website optimization, and responding to inquiries
- Legal obligation – when required for compliance
5. Data Sharing & Third Parties
We may share your information with:
Google Analytics / Google Search Console
For performance and analytics data. Governed by Google’s privacy policies.
Email Marketing Platforms (e.g., Mailchimp, SendGrid, etc., if used)
To manage newsletter subscriptions and send communications.
Hosting & IT Service Providers
Trusted providers who support our website infrastructure.
We do not share personal data with advertisers or unrelated third parties.
All service providers operate under strict confidentiality and data-protection agreements.
6. Data Storage & Retention
We retain personal data only as long as necessary for:
- Responding to your inquiries
- Providing newsletter services
- Analytics and performance monitoring
- Legal or regulatory compliance
You may request deletion of your personal data at any time (see Section 10).
7. Cookies & Tracking Technologies
Our Website uses cookies to:
- Improve browsing performance
- Understand user behavior
- Personalize content
- Allow Google Analytics to function
You may disable cookies through browser settings, though some features may not work correctly.
If required by your jurisdiction, a cookie banner will request your consent before non-essential cookies are used.
8. Security of Your Information
We implement technical and organizational measures to protect your data, including:
- Secure servers and hosting environments
- Access controls
- Data encryption where appropriate
- Regular monitoring and audits
However, no internet-based service is completely secure. We cannot guarantee absolute security.
9. International Data Transfers
Because we may use global service providers (e.g., Google), your data may be transferred internationally.
Where required, we ensure that transfers comply with GDPR/EU standards such as Standard Contractual Clauses or equivalent safeguards.
10. Your Rights (GDPR & Similar Privacy Laws)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time (newsletter, cookies, etc.)
- Restrict or object to processing
- Request data portability
- Lodge a complaint with a supervisory authority
You can exercise these rights by contacting us at:
[Insert Contact Email]
11. Children’s Privacy
Our Website is not intended for users under 16 years of age.
We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
12. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their content, security practices, or privacy policies.
You access them at your own risk.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Last updated” date.
Continued use of our Website indicates your acceptance of any updated terms.
14. Contact Us
If you have questions about this Privacy Policy, data protection, or how we handle personal data, contact us at:
Heaven Solutions
Website: heavensolutions.com
Email: contact@heavensolutions.com
Address: Petru Movila, nr 42, Iasi, Romania