Chemical Industry

The chemical industry is despite its great achieve­ments and improvement of the overall quality of life and indus­trial pro­duc­tivity, not fully under­stood and appre­ciated by the public. Inno­va­tions in pack­aging, trans­portation, air­craft and space­craft etc. are only some indus­tries that rely on the con­tinuous advancement of the chemical industry.

According to PWC, the chemical industry has more than doubled their sales over the last decade, reaching 5.2 trillion USD in 2013. To succeed in this com­pet­itive envi­ronment, com­panies need to focus their strategic thinking about adapting and refining their business models and man­u­fac­turing imprints. Fur­thermore, it is essential for them to identify growth oppor­tu­nities in emerging markets and utilise the potential of digital tech­nologies to cap­i­talize on the next wave of value cre­ation (PWC, 2015).

Just like many other indus­tries, the improvement of tech­nology is resulting in com­pelling changes the industry is cur­rently going through. As reported by PWC, a majority of firms com­peting in the chemical industry will transform their business models to adapt to the latest tech­no­logical advance­ments in the areas of per­for­mance and agility, cus­tomer inter­ference, inno­vation and organ­i­sation (2016).

Our Role

Heaven Solu­tions has been working with the American leader in mar­keting, sales, and dis­tri­b­ution of spe­cialty and fine chem­icals. During our col­lab­o­ration, Heaven Solu­tions deployed a Tech­nical Lead in Bellevue, WA, USA, who was gelled into a cus­tomer team and worked in close liaison with the remote software devel­opment team. 

Our role spanned between:

  • adding fea­tures to local CRM system
  • inte­gration between CRM and e-com­merce systems
  • exposing EDQ data to various internal systems using .NET solution
  • imple­menting a Doc­ument Man­agement System 
  • devel­oping order placing solution based on BizTalk and Microsoft Dynamics. 

Jonathan Müll

Business Development Manager