Chemical Industry

The chem­ical industry is despite its great achieve­ments and improve­ment of the overall quality of life and indus­trial pro­duc­tivity, not fully under­stood and appre­ci­ated by the public. Inno­va­tions in pack­aging, trans­porta­tion, air­craft and space­craft etc. are only some indus­tries that rely on the con­tin­uous advance­ment of the chem­ical industry.

According to PWC, the chem­ical industry has more than doubled their sales over the last decade, reaching 5.2 tril­lion USD in 2013. To succeed in this com­pet­i­tive envi­ron­ment, com­pa­nies need to focus their strategic thinking about adapting and refining their busi­ness models and man­u­fac­turing imprints. Fur­ther­more, it is essen­tial for them to iden­tify growth oppor­tu­ni­ties in emerging markets and utilise the poten­tial of digital tech­nolo­gies to cap­i­talize on the next wave of value cre­ation (PWC, 2015).

Just like many other indus­tries, the improve­ment of tech­nology is resulting in com­pelling changes the industry is cur­rently going through. As reported by PWC, a majority of firms com­peting in the chem­ical industry will trans­form their busi­ness models to adapt to the latest tech­no­log­ical advance­ments in the areas of per­for­mance and agility, cus­tomer inter­fer­ence, inno­va­tion and organ­i­sa­tion (2016).

Our Role

Heaven Solu­tions has been working with the Amer­ican leader in mar­keting, sales, and dis­tri­b­u­tion of spe­cialty and fine chem­i­cals. During our col­lab­o­ra­tion, Heaven Solu­tions deployed a Tech­nical Lead in Bellevue, WA, USA, who was gelled into a cus­tomer team and worked in close liaison with the remote soft­ware devel­op­ment team. 

Our role spanned between:

  • adding fea­tures to local CRM system
  • inte­gra­tion between CRM and e‑commerce systems
  • exposing EDQ data to various internal systems using .NET solution
  • imple­menting a Doc­u­ment Man­age­ment System 
  • devel­oping order placing solu­tion based on BizTalk and Microsoft Dynamics. 

Jonathan Müll

Business Development Manager