use case
As the medical industry embraces data-driven innovation, a global medical device company approached Heaven Solutions to explore how AI could improve diagnostic accuracy, automate time-intensive tasks, and ultimately enhance patient outcomes. The goal was to build compliant, secure, and scalable AI systems that could seamlessly integrate into existing clinical workflows while meeting the industry’s strict regulatory standards.
The client was facing several interconnected challenges. Medical data was dispersed across multiple systems, which slowed down both operational efficiency and research potential. Their internal teams were under increasing pressure to generate real-time insights from vast datasets, all while safeguarding patient privacy and remaining compliant with global healthcare regulations like EU MDR, HIPAA, and ISO 13485.
Additionally, although the company recognized the potential of AI, they lacked the in-house expertise and capacity to build and implement these technologies at scale. They needed a partner with technical depth, regulatory understanding, and the flexibility to adapt quickly.
Heaven Solutions assembled a cross-functional team to co-create a tailored AI ecosystem with the client. Together, we developed diagnostic models that supported medical imaging analysis and early anomaly detection, designed natural language processing tools to unlock insights from unstructured clinical records, and built a secure, cloud-based infrastructure for managing anonymized data.
The entire solution was engineered with regulatory compliance at its core, including encrypted data handling, access control, and audit traceability. Our approach was collaborative and agile, with our engineers and analysts working alongside the client’s R&D and clinical teams to refine features and deliver value at each development milestone.
The project delivered measurable improvements across both clinical and operational domains. Diagnostic workflows became 30% faster, aided by the AI’s ability to pre-screen and flag relevant images. Clinicians reported greater consistency in results, and the system’s explainability features improved trust and usability.
The platform’s secure, compliant architecture passed all internal audits and is now being scaled across additional business units. Just as importantly, through ongoing collaboration and knowledge-sharing sessions, the client strengthened its internal AI capabilities and can now build on this foundation with greater confidence.
“Heaven Solutions became more than a vendor—they were a strategic partner. Their flexibility, deep healthcare knowledge, and commitment to data security were key to this project’s success,” said the Director of Innovation at the client company. The AI tools developed with Heaven Solutions have significantly accelerated our diagnostic processes while keeping us compliant. We trust them completely,”
Chief Medical Officer
“Heaven Solutions became more than a vendor—they were a strategic partner. Their flexibility, deep healthcare knowledge, and commitment to data security were key to this project’s success,” said the Director of Innovation at the client company. The AI tools developed with Heaven Solutions have significantly accelerated our diagnostic processes while keeping us compliant. We trust them completely,”
Chief Medical Officer
“Heaven Solutions became more than a vendor—they were a strategic partner. Their flexibility, deep healthcare knowledge, and commitment to data security were key to this project’s success,” said the Director of Innovation at the client company. The AI tools developed with Heaven Solutions have significantly accelerated our diagnostic processes while keeping us compliant. We trust them completely,”
Chief Medical Officer
